What I Wish I Knew Before Hosting My First Airbnb Guests

 

Hosting your first Airbnb guests is an exciting yet nerve-wracking experience. You've listed your property, prepped the space, and are ready to welcome your first guests—but the thought of strangers staying in your space comes with a million questions: Will they enjoy their stay? Did I overlook anything? What if something goes wrong?

As a seasoned Airbnb host, I’ve been through these worries, and after plenty of trial and error, I’m here to share the things I wish I knew before hosting my first Airbnb guests. These tips will not only help you avoid common mistakes but will also set you up for long-term success, ensuring that your guests leave happy—and that five-star reviews start rolling in.

1. Stay in Your Own Airbnb Before Hosting

One of the most valuable lessons I learned is to spend a couple of days staying in your own Airbnb as though you’re a guest. This exercise allows you to experience your space through your guests’ eyes and identify any potential issues you may have overlooked.

Here’s why it works:

  • Evaluate the Price Point: After staying in your own space, ask yourself if you would pay the rate you’re charging. Is your property priced competitively, or do you need to adjust based on the experience you’re providing?

  • Experience the Check-In Process: Test your check-in method as a guest would. Is the smart lock or lockbox easy to use? Is the Wi-Fi easy to access? Does the thermostat work as expected? Catching these issues before your guests do is key to avoiding unnecessary frustration.

  • Check Wi-Fi and Entertainment Systems: Test your Wi-Fi connection, TV, and streaming services. Ensure that everything works smoothly and provide quick reference tools (like a laminated guide) for easy access to important information like the Wi-Fi password and how to operate the TV.

By staying in your own Airbnb, you'll be able to make improvements that ensure a smooth guest experience from the moment they walk in.

Check out affordable laminators on Amazon here.

2. Create Quick Reference Guides for Everything

Guests don’t want to struggle with technology, and they don’t want to guess how things work. One of the biggest things I wish I’d known sooner is the importance of providing quick reference guides for common amenities like the Wi-Fi, TV, and kitchen appliances.

Here’s what to include:

  • Wi-Fi Information: Make sure the network name and password are clearly visible. Consider a stylish framed Wi-Fi sign that can sit on a prominent surface like a kitchen counter.

  • TV/Streaming Instructions: If you offer streaming services or smart TVs, provide a simple step-by-step guide on how to use them. Make sure guests know how to switch inputs, access Netflix, or stream music.

  • Appliance How-Tos: If you have any complicated appliances—such as a high-end coffee maker or dishwasher—leave a guide explaining how to use them. Your guests will appreciate it, and it will minimize frustration.

  • Thermostat Instructions: If the HVAC system or thermostat is difficult to figure out, leave instructions so guests can adjust the temperature comfortably.

These guides are crucial for minimizing questions from guests and creating a seamless experience. Plus, they cut down on the number of texts you’ll receive asking how things work.

Grab some affordable instruction frames for your Wi-Fi details and guides here.

3. Stock Up on Essentials and Extras

Another lesson I quickly learned is to anticipate guest needs before they even ask. You want to make sure you have more than enough supplies, and that guests never feel like they’re running out of the basics.

Here are some essentials to stock up on:

  • Toilet Paper, Paper Towels, and Trash Bags: Make sure you have more than enough of these essentials. Place extra rolls of toilet paper in bathrooms, and ensure there are enough trash bags and paper towels for longer stays.

  • Extra Blankets and Pillows: Leave extra blankets and pillows in an easily accessible spot, like the bedroom closet. Guests love the comfort of having more options, especially for colder nights or additional guests.

  • Local Recommendations: Print a guide with local restaurant recommendations, nearby attractions, and grocery stores. Guests appreciate insider tips, and this can elevate their experience beyond the typical Airbnb stay.

  • Personal Touches: Consider leaving a small welcome basket with snacks, bottled water, or local treats. A handwritten welcome note can also go a long way in making guests feel special and appreciated.

Find guest welcome baskets on Amazon here.

4. Master Pricing with Dynamic Strategies

Pricing your Airbnb correctly can make or break your hosting success. When I started, I didn’t fully understand how important dynamic pricing is in maximizing bookings and revenue.

Here’s what I’ve learned:

  • Use Dynamic Pricing Tools: Airbnb offers pricing tools that adjust your rates based on demand and seasonality. For more control, consider using third-party services like PriceLabs, which offer advanced pricing strategies that can maximize your occupancy and revenue.

  • Compare Local Listings: Always compare your property to similar listings in your area. Is your price in line with competitors? If your property offers extra value, it’s okay to charge a bit more, but don’t overprice yourself out of the market.

  • Offer Discounts for Longer Stays: Attract longer-term bookings by offering discounts for weekly or monthly stays. This is especially helpful during off-seasons when demand may be lower.

Understanding and adjusting your pricing strategy is key to maintaining steady bookings while maximizing profitability.

5. Prepare for Guest Questions in Advance

Even with detailed guides and thoughtful preparation, guests will still have questions. To avoid last-minute stress, prepare pre-written responses for common questions like Wi-Fi issues, check-in instructions, and parking details.

You can also create saved responses in Airbnb’s messaging system to quickly respond to guests without typing the same answers over and over. This keeps communication efficient and professional while ensuring guests feel well taken care of.

6. Prioritize Cleaning and Organization

One thing I underestimated was the importance of maintaining high cleanliness standards and keeping things organized. Especially after Airbnb introduced its Enhanced Cleaning Protocols, cleanliness became even more critical to getting positive reviews.

Here’s what I recommend:

  • Hire a Professional Cleaner: If your budget allows, consider hiring a professional cleaning service. They’ll ensure every inch of your property is spotless and will take the pressure off of you to do the deep cleaning between guests.

  • Follow Airbnb’s Cleaning Protocol: Airbnb offers detailed cleaning guidelines to ensure your property meets their high standards. Be sure to follow these steps carefully to keep your property in top shape and avoid penalties.

Get a top-rated cleaning kit for your Airbnb here.

7. Smart Tech Upgrades for a Smooth Stay

Guests love convenience, and adding smart technology to your property can improve their experience while making your life easier. Here are some tech upgrades to consider:

  • Smart Lock: A smart lock allows for easy self-check-in and eliminates the need for physical keys. It’s a great way to offer flexibility for late check-ins or guests who may arrive at odd hours. Check out a reliable smart lock here.

  • Wi-Fi Extender: If your property is large or has dead zones, a Wi-Fi extender can ensure that guests have a strong internet connection throughout the space. Find a Wi-Fi extender here.

  • Smart Thermostat: A smart thermostat makes it easy for guests to adjust the temperature, while also allowing you to control energy usage remotely between stays. Explore smart thermostats on Amazon.

8. Seasonal Hosting Tips

Different seasons bring different hosting challenges and opportunities. Here are some tips to adjust your hosting style based on the time of year:

  • Winter: Stock up on cozy blankets, provide space heaters (if necessary), and make sure your heating system works well. Consider offering indoor activities like board games or books for colder days.

  • Summer: Ensure your air conditioning is working properly, provide fans, and stock your fridge with cold bottled water. If your property has outdoor space, provide comfortable seating and summer essentials like sunscreen or bug spray.

  • Holiday Seasons: During holidays, offer seasonal touches like holiday decorations or small festive treats. This can enhance the guest experience and make their stay feel special.

9. Handling Guest Reviews and Feedback

Guest reviews are crucial for your success as a host. Don’t be shy about asking for reviews after each stay. When asking for feedback, emphasize how it helps you continue to improve the guest experience.

Additionally, if you receive negative feedback, handle it professionally. Respond with kindness, address the issue, and show future guests that you’re committed to improvement.

Conclusion: Set Yourself Up for Hosting Success

Hosting on Airbnb is a rewarding journey, but it comes with a learning curve. By staying in your own property, preparing quick reference guides, and anticipating guest needs, you can ensure a smooth, enjoyable stay that leads to glowing reviews.

Ready to take your hosting to the next level? Don’t forget to check out these essential resources:

Heads up! This post contains some affiliate links. If you shop through them, at no extra cost to you I might earn a little something—like a virtual high-five! I only share products I genuinely believe in and think you'll love too.


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I turned a challenging situation into a thriving million dollar short-term rental business. My mission is to prove that anyone can replicate my success with effort and dedication. I am committed to teaching and guiding others to achieve their financial goals.

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